> ## Documentation Index
> Fetch the complete documentation index at: https://docs.denari.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Issuing & sending

> Issuing is the point of no return. The invoice gets its number, freezes, and goes to the client.

**Issuing is the point of no return.** The invoice gets its permanent number, the document is frozen exactly as it looks, and it goes to the client.

## The life of an invoice

```
Draft -> In review -> Approved -> Issued -> Partially paid -> Paid
                                   |
                                   +-> Void          (no money applied yet)
                                   +-> Credit noted  (fully offset by credit notes)
```

<Steps>
  <Step title="Draft">Click **Submit for review**.</Step>

  <Step title="In review">
    The review starts with the billing group's owner. To change it, click the
    **Reviewer** button on the invoice (**Assign reviewer** if there is none).
    Only that reviewer can **Approve**. **Return to draft** sends it back for
    more changes.
  </Step>

  <Step title="Approved">
    Optionally pick a **Send on** date. Click **Issue invoice**.
  </Step>

  <Step title="Issued">
    The invoice gets its permanent number, such as `DEMO-1003`. Numbers run in
    order per billing group, with no gaps and no repeats; drafts have no number.
    The document freezes exactly as it looks, and the invoice email goes to the
    billing contact with a pay link.
  </Step>

  <Step title="Partially paid / Paid">
    Nobody sets these. They're worked out from the [payments
    applied](/flows/payments).
  </Step>
</Steps>

<img src="https://mintcdn.com/denari/BjswZVn-VPq93yoD/images/flows/invoice-issued.png?fit=max&auto=format&n=BjswZVn-VPq93yoD&q=85&s=ab2f981383d0ee37c809502817b855e8" alt="An issued invoice with its permanent number, a Download PDF button, and the Bill to and Delivery panels." style={{ borderRadius: "0.5rem" }} width="1600" height="1000" data-path="images/flows/invoice-issued.png" />

Void and Credit noted are covered in [Credit notes & voids](/flows/credit-notes).

## The PDF

* **Before issuing:** click **Client preview** to see and style the invoice. Pick a template (Modern, Classic, Compact), rename sections, add a cover note and footer, and choose what detail to show. Click **Save customizations**.
* **After issuing:** **Download PDF** gives the frozen copy.

## Email

The **Delivery** panel shows who the invoice was sent to and when.

* **Send email** / **Resend email** sends it again.
* **Copy pay link** copies the payment link so you can share it yourself.
* The **Activity** tab lists every email attempt.

<Note>
  Drafts are never sent. An invoice is only emailed after it's issued, on the
  **Send on** date if one was set.
</Note>


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