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Answers can search the web to find current information that goes beyond your firm’s internal data. This is useful for questions about industry benchmarks, best practices, and other topics that require up-to-date sources.

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Enabling web research

Web research is controlled by the globe icon toggle next to the input field. It’s enabled by default. Toggle it off if you want Answers to only use your firm’s connected data.

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What it’s good for

  • Current tax laws and IRS guidance
  • State-specific filing requirements
  • Regulatory updates and compliance changes
  • Industry benchmarks and best practices
  • General accounting research

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What it’s not for

Web research isn’t needed for questions about your firm’s own data — like billable hours, client lists, or revenue figures. Answers is smart enough to know when to use web research and when to query your connected data sources instead.

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How it works

When Answers uses web research, you’ll see a Researching across the web… section appear in the chat. It shows the research steps as they happen:
  • Searching — Finding relevant pages across the web
  • Reading — Pulling content from the most relevant results
  • Evaluating — Analyzing and cross-referencing the sources
Once the research is complete, Answers will summarize its findings and include links to the original sources so you can verify the information yourself.

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Sources and citations

Whenever Answers uses web research, it cites its sources. You’ll see clickable links to the original pages so you can read the full context. A collapsible Sources section lists all the pages that were consulted.